Recent developments in enterprise knowledge management have made it clear that novel and sophisticated methods of automatically answering natural language questions are at the core of managing and exploiting information inside and outside the enterprise, within and across industries. The culture of knowledge sharing is enabled by processing natural language questions to support information seeking. Knowledge is captured in new ways as people ask questions as naturally as they would converse with a human expert.

Question Answering systems (QA) operate on heterogeneous data, providing information captured in meetings or presentations, from enterprise databases, textual documents or email/phone communications.

Our Question Answering systems can be easily integrated with various knowledge management and portal resources to work within different business domains, such as business intelligence, expertise locator, online automated technical support. Moreover, our QA solutions can be integrated with generic search engines or customer service dialog systems.

To learn more about the Technology behind QA at LCC, visit QA Technology.